Hello, I'm Marissel

I enable teams to build robust products by grounding decisions in deep user understanding.

Currently, I am a Senior UX Researcher at JPMorgan Chase & Co.

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Featured Work

Global Banking at JPMorgan Chase

Since 2021, I have driven strategic research across Global Banking initiatives, delivering insights that impact both client-facing digital experiences and internal sales enablement tools.

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Public Health with NIH & Axle Informatics

I supported a small team new to formal UX processes, assisting in the development of various digital platforms for diverse segments, including specialized research professionals and the general public.

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Digital Privacy at Indiana University

I co-authored a CHI 2021 paper on digital privacy tradeoffs. Responsible for core user research activities, including screening 100+ participants, conducting 25 interviews, and qualitative data analysis.

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The Looking Glass for CHI

A small team and I submitted a design solution to the CHI 2019 Student Design Competition, which challenged students to design technology that could "strengthen our social fabric."

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About Me

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I'm Marissel Llavore 🇵🇭🇺🇲

I began my study of design as an undergraduate at UC Irvine. As an Informatics major, I found joy combining my interests in social behavior, technology, and hands-on making. While pursuing my M.S. in HCI at Indiana University, I further specialized my skills in user research.

I enjoy the process of jump into a completely foreign domain, talking through tools and processes, and connecting dots.